Privacy Notice

We will provide you with information about your Personal Information upon request. You have the right to request that we disclose certain information to you about our collection and use of your Personal Information depending on where you live. For California residents, you have the legal right to learn what Personal Information has been collected by us over the past 12 months.

Once we receive and confirm your verifiable consumer request (See “Exercising Access Rights”), we will disclose to you:

• The categories of Personal Information we collected about you.
• The categories of sources for the Personal Information we collected about you.
• Our business or commercial purpose for collecting that Personal Information.
• The categories of third parties with whom we share that Personal Information.
• The specific pieces of Personal Information we collected about you (also called a data portability request).
• If we disclosed your Personal Information for a business purpose, a list disclosing disclosures for a business purpose, identifying the personal information categories that each category of recipient obtained.

Data Rights: Objections, Corrections, Deletions, and Portability

You may have the right to object to our data collection or request that we correct, delete, or provide you with your Personal Information that we collected from you and retained, subject to certain exceptions. In California, for example, you have a right to object to our data collection and to delete your Personal Information or have it returned to you.

We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:

• Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, or otherwise perform our
  contract with you.
• Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity or prosecute those responsible for such activities.
• Debug products to identify and repair errors that impair existing intended functionality.
• Exercise a right provided for by law or comply with applicable law [such as the California Electronic Communications Privacy Act (Cal. Penal Code §1546 et. seq.)].
• Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information’s deletion may likely render impossible or seriously impair the research’s achievement, if you previously provided informed consent.
• Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
• Make other internal and lawful uses of that information that are compatible with the context in which you provided it.

Exercising Access Rights

To exercise the access, objections, data portability and deletion rights described above, you or your agent may fill out our Data Subject Access Form.

The verifiable consumer request must:

• Provide sufficient information that allows us to reasonably verify you are the person about whom we collected Personal Information or an authorized agent.
• Describe your request with sufficient detail that allows us to properly understand, evaluate and respond to it.

In some instances, we may not be able to honor your request. For example, we will not honor your request if we cannot verify your identity or if we cannot verify that you have the authority to make the request on behalf of another individual. Additionally, we will not honor your request where an exception applies.

You may also submit a request for information by calling us at 1.866.212.0035: if calling between the hours of 7:00 am to 8:00 pm CST, please ask the Operator to connect you to the Vice President, Data Governance, Legal; for calls outside these hours, please leave a detailed message on the general voicemail box.

Response Timing and Format

We endeavor to respond to a verifiable consumer request without undue delay and within 30 calendar days or other such time period as required by applicable law ( e.g., within 45 days for California residents). If we require more time (i.e., up to 90 days in California), we will inform you of the reason and extension period in writing. We will deliver our written response by mail or electronically, at your option.

Any disclosure we provide will only cover the 12-month period preceding the verifiable consumer request’s receipt unless a longer period is required by applicable law. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information form one entity to another entity without hindrance.

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a
fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

Right to Equal Service and Price

If you exercise any of your rights as described in this Privacy Notice, we will not discriminate against you by:

• Denying goods or services to you;
• Charging different prices or rates for goods or services, including the use of discounts or other benefits or by imposing penalties;
• Providing a different level or quality of goods for services to you; or
• Suggesting that you will receive a different price or rate for goods or services or a different level or quality of goods or services.